Voice Outsourcing Services

Voice Outsourcing Services

Future Rising Consulting Pvt Ltd offers world-class ITES & Business Process Outsourcing service company in Voice verticals that help companies achieve improved business performance.

We bring together state of the art infrastructure, advanced technology, best people and process excellence to deliver services that create a real value impact on our clients” business.

Our global clients utilize the resources of our facilities in India, Middle East and United States. Our BPO solutions allow customers to improve profit margins and focus on their core competencies. Companies can be connected with skilled, qualified, and motivated resources who will enhance productivity and performance.

Future Rising Consulting Pvt Ltd offers a unique combination of experience, methodology and professional commitment that makes us the right choice for any business looking to outsource its call and customer service function. The diversified vision and unique skill set creates 100% results through our alignment Sourcing Life cycle founded on the principal of strategic alignment and creative deal structuring. Future Rising Consulting Pvt Ltd, an Enterprise Business Solutions provider for your outsourcing needs by offering BPO, KPO, ITES, HR, Training Solutions and Consultancy Services.
Future Rising Consulting Pvt Ltd, an Enterprise Business Solutions provider for your outsourcing needs by offering BPO, KPO, ITES, HR, Training Solutions and Consultancy Services.

Process Info

E-Commerce Inbound + Back-end (Chat Support)

Nature of Job

Answering the calls regarding the product info, billing info, delivery info, new product info etc. and Chat support for same info and some outbound calls also.

Project Name and Work Type

E-commerce (Inbound + Chat Support)

Seats Breakup

40 Seats (Inbound) & 15 Seats (Chat Support)

Ratio of Hiring

3 TLs & 3 Q&A

Eligibility

Company, Private and Public Limited

Contract Period

11 months

Billing Per Slot

18 Lakhs Monthly

 

Billing Cycle

Invoice can be raised on monthly basis and payment will be after 15 days

Payouts

Inbound: INR 32500+ ST (Per Seat/Per Month)

Chat Support: INR 28000+ ST (Per Seat/Per Month)

TL & QA: INR 36000 (Per TL) & 35000 (Per QA)

Shift Timing

Primary Window 10:00 Am to 7:00 PM (IST)

Agents Ration

Male: Female 4:6 (Inbound and Outbound) , No such for Chat Support

Advance Billing

No however only Exp. Center can ask for the Bank Guarantee or LC from the client end.

Signup Place & Company

SLA with Direct Company (BGLR) and NDA with Future Rising Consulting (P)Ltd (Delhi & Chandigarh)

Consultancy fees

Please send your company profile for further discussion at info@futurerisingconsulting.com

Training

Online/Onsite

Call us for Details: +91 9818152555 / +91 7087409155 / +91 9871590326
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